On July 29, 2020, the North Carolina Utilities Commissions (“NCUC”) issued an order that provided guidance for public utilities, which includes Frontier Natural Gas Company (“FNGC”), following the conclusion of Executive Orders 124 and 142.
The Executive Orders had placed a moratorium on customer disconnections for nonpayment and restricted the ability to collect late payment fees. Click here for additional info.
Due to the Coronavirus, Frontier Natural Gas Company is closing its office and service center locations to walk in customers. This change is effective beginning Thursday, March 12, 2020 until further notice.
Please utilize our payment drop box, located on the right side of the front entrance. All services will be available by telephone.
For customer service, please call 336-526-2690.
For new service applications, please call 336-526-1790 or email email@example.com.
Please type in your full name and then fill out any of the fields that need to be updated on your account. We will review the information and make the changes. If there are any questions, we will contact you. Thank you